Advance Payment Policy

To ensure a smooth and secure ordering process, MAFHH Threads requires advance payment for select purchases and custom orders. This policy helps us reserve materials, schedule production, and provide the best quality service.

1. When Advance Payment is Required

• Custom-made home apparel (e.g., personalized cushions, throws, or fabrics)

• Large or bulk orders

• Pre-orders or special promotions

2. Payment Terms

• A 50% advance is required at the time of order confirmation.

• The remaining 50% is due upon completion, before delivery or pickup.

• Payment can be made via bank transfer, credit/debit card, or other approved methods.

3. Confirmation of Order

• Your order is considered confirmed only after the advance payment is received.

• You will receive an order confirmation receipt via email or WhatsApp.

4. Cancellations & Refunds

• If you cancel a custom order after making the advance payment, the advance may be non-refundable depending on the production stage.

• For standard items, refunds on advance payments are possible if the cancellation is made within 48 hours of payment.

5. Delivery & Completion

• Production begins only after the advance payment is received.

• Delivery timelines may vary depending on the product; estimated timelines will be communicated at the time of order.